How we choose sub-processors
Each sub-processor passes a vendor-due-diligence review covering data security, business continuity, sub-processor practices of their own, and contractual data-protection commitments equivalent to GDPR Article 28 standards. Vendors handling customer personal data are required to maintain SOC 2 Type II or ISO/IEC 27001 certification.
What is not on this list
We deliberately keep the data-flow surface small. The hosted service does not use third-party advertising, behavioral analytics, marketing automation, or session-replay tools. We do not share customer data with third parties for their marketing or AI-training purposes. If we ever add a vendor in those categories we will list it here and notify customers in advance per the change-notification process above.
International transfers
Where a sub-processor processes personal data outside the customer's region (typically EU/EEA/UK/Swiss data transferred to the United States), we rely on EU Standard Contractual Clauses and the UK addendum where applicable. Region-pinned processing is available by arrangement on EP Enterprise engagements — contact legal@emiliaprotocol.ai for the data-residency configuration.
Contact
Questions about a specific sub-processor or to subscribe to change notifications: privacy@emiliaprotocol.ai.